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Our Services Questions

Here's the answers to the questions you may have for the services we offer. 

FAQ

Deposit 

To secure the dates and times for the event(s), an electronically submitted booking form along with a non-refundable deposit is necessary. A 50% non-refundable deposit is required at the of booking. Please note, ALL deposits are NON-REFUNDABLE

Reschedule Policy

In the event that the client changes the date of the event with a reasonable period of advance notice of no less than 14 days, the company will use its reasonable efforts to accommodate the client and provide services on the changed date. Client only gets one chance to reschedule within 12 months from date of cancellation.

Late Fee Policy

All events require full payment on the day they occur. If payment is not made prior to the start of the event, a $50 late fee will be charged., if the client fails to notify the company about payment at least one week in advance, the booking will be canceled, and the cancellation policy with     the ability to reschedule.

Damages

Any damages incurred to party rentals or the photo booth will incur a one-time fee based on the extent of the damage. Charges begin at $250 and can go up to $2000.

Cancellation Policy

Cancellations made 14 days prior to Event(s) allows client to receive a one-time reschedule courtesy.

Payment Invoice

After Booking Form is submitted and approved, client will receive an invoice confirming booking. If a client is booking an Event with less than thirty (30) days prior to the event date, client shall pay the entire amount.

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